POLICE RECORDS SUPERVISOR

Are you ready to make an impact behind the scenes of law enforcement? The Cary Police Department is looking for a driven, detail-oriented leader to oversee our Police Records division – the vital hub that powers our Police Department's mission to serve and protect.

As the Police Records Supervisor, you’ll play a key role in managing critical records that support daily operations and long-term goals. But this isn’t just about records and files, it’s about mentoring a dedicated team, driving excellence, and ensuring seamless service to both internal staff and the community we serve.

In this role, you’ll:

• Lead, develop, and inspire a high-performing team
• Use independent judgment to solve problems and keep processes running smoothly
• Deliver top-notch customer service – because every detail matters

If you're ready to step into a leadership role that makes a difference in the safety and efficiency of Cary, we want to hear from you!

Develops, directs, and evaluates the staff of the Police Records Bureau employees, ensuring adherence to established departmental policies, procedures and standards; and assists, advises, and coaches subordinates, as necessary, resolving problems and unusual situations that arise;

Recommends and assists in the implementation of goals and objectives for the records section; participates in the development of new data management system for records by providing input into agency preferences for system, setting user/group administration rights, building code and translation code tables, testing data migration and troubleshooting functionality; 

Trains department staff in Mobile Field Reporting and Records Management System;

System Administrator for RMS, CJLeads, Brazos-Mobile Enforcement, and eWarrants;

Develops, implements, and updates the Records Bureau’s procedures and training manuals, along with recommending and assisting in the implementation of goals and objectives;

Prepares the budget for Police Records including requests and justification for training, fixtures, and other items;

Assists the general public at the customer service window to handle the more complex and difficult questions related to Police Records;

Performs records checks for other law enforcement/government agencies as requested within legal guidelines;

Represents the department at accreditation meetings and training functions, in the absence of the Police Records Manager;

Reviews all traffic stop reports for accuracy; ensures reports are data entered in the SBI website; teaches new officers;

Manages the field reporting system; runs field reports, prints media reports; reviews reports for accuracy and makes corrections;

Oversees the monthly State Bureau of Investigation’s (SBI) NIBRS submission; the SBI submission of the monthly Racial Profiling Traffic Stop data; and to assist in compiling the annual reporting of Hate Crimes, Domestic Violence Homicide, and Deadly Force Report (in conjunction with Professional Standards);

Examines records problems and determines corrective action;

Assists in the investigation, and actively participates in the implementation and training, of software and related forms to be used by all police personnel;

Performs other job-related tasks as required.

Cary ensures equal employment opportunities (EEO) are provided to all employees and applicants for employment without regard to age, sex, race, color, religion, national origin, disability, political affiliation, marital status, veteran status, or genetic information.