Liquor Licensing Enforcement Technician

Anticipated Hiring Range: $25.53 –$31.80

Benefits: This position is benefits eligible. Please view our benefits guide here.

Job Summary:

The Liquor Licensing Enforcement Technician is a non-sworn employee of the Police Department. Duties include assisting with review of liquor license applications, and enforcing municipal codes related to liquor licensing.    The incumbent is responsible for enforcing municipal ordinances related to liquor licensing; generating reports; documenting actions; conducting training with licensees and other groups; and working with community and neighborhood groups. The incumbent must be able to write clear, concise, and accurate reports, and have excellent communication and customer service skills in dealing with citizens, business owners, vendors, and coworkers. The incumbent may be required to testify in court and in administrative proceedings.

The position requires working four, 10-hour shifts (with three days off); working either a day or evening shift; and being available to work weekends and holidays. Shift may start as early as 7:00 a.m. or end as late as 11:00 p.m.

Experience, Knowledge, Skills:

Minimum Requirements

• High School diploma or equivalent.
• Must be 21 years of age by date of hire.
• Must possess a valid driver's license as well as a good driving record.
• One (1) – Three (3) years' recent experience working with the public, especially in difficult situations.
• One (1) – Three (3) years of excellent customer service skills.
• One (1) – Three (3) years’ experience working with Microsoft Office Suite, camera, video camera, scanner, and copier.

Preferred

• Bilingual in Spanish and English.
• One (1) – Three (3) years’ experience working with criminal justice information systems.

Knowledge, Skills, and Abilities

• Negotiation skills, including the ability to listen, build rapport, solve problems, make decisions, be assertive, and deal with difficult situations.
• Ability to critically analyze legal risks and consequences during fast-paced negotiations.
• Ability to demonstrate and maintain ethical behavior in complicated and convoluted situations.
• Ability to follow and uphold ethical guidelines, standards, and integrity and adhere to core character values of trustworthiness, respect, responsibility, fairness, caring, and good citizenship.
• Ability to follow detailed instructions.
• Advanced knowledge of complex software.
• Ability to prepare routine reports or correspondence.
• Experience analyzing and applying processes and procedures.
• Ability to access criminal justice information which will require specialized security testing.
• Ability to read, understand, and apply various statutory and local regulations and rules.
• Knowledge of the business and organizational structure of Colorado municipalities 
• Collaboration skills, including the ability to work with others from different areas and backgrounds to reach a common goal. 
• Computer skills, including the ability to utilize Microsoft Office programs (i.e. Word, Excel, PowerPoint, Outlook, etc.) and learn and experiment with new software and systems.
• Interpersonal skills, including the ability to facilitate interaction, communication, and teamwork between others.
• Oral, written, and listening communication skills, including the ability to accurately interpret what others are saying and convey messages, information, concepts, and details accurately and clearly.
• Organizational skills, including the ability to set and meet goals and deadlines, manage appointments, create schedules, coordinate, and facilitate meetings, and make decisions. 
• Ability to work under pressure, manage multiple concurrent and competing tasks and responsibilities, and adapt to changing priorities while maintaining personal effectiveness.
• Ability to prioritize work, meet deadlines, and stay on task when completing special projects and daily assignments.
• Ability to work independently with minimal supervision and reliable professional judgment, as well as collaboratively with a team to achieve desired results.
• Ability to maintain a strong work ethic, positive problem-solving attitude, and enthusiasm for the work performed.
• Ability to self-start and take initiative in completing daily tasks and special projects.
• Ability to focus on activities that have the greatest impact on meeting work commitments.
• Ability to establish and maintain partnerships with a variety of internal and external constituencies.
• Ability to communicate and work effectively with individuals from diverse backgrounds, cultures, and ages.
• Ability to navigate a complex political environment.

Essential Functions:

• Reviews new and renewal applications for a liquor license by reviewing criminal justice records and background check information.
• Participates as a member of the City’s Administrative Review Team.
• Conducts compliance checks, with the aid of underage operatives at licensed establishments to prevent and discourage the Sale of Alcohol to Minors. 
• Responds to complaints from the public, members of the liquor industry and City of Greeley officers and employees regarding possible liquor violations. 
• Conducts surveillance around liquor licensed and unlicensed establishments to identify and solve ongoing complaints or issues.
• Assists Greeley Police Department Officers with investigations or enforcement of liquor licensing laws, rules, and regulations.
• Interviews witnesses, victims, and suspects utilizing established investigative techniques.
• Collects and preserves physical and documentary evidence.
• Provides training to Local Liquor Licensees. 
• Provide information regarding the rules, regulations and laws governing the liquor industry to licensees and any other persons requesting information. 
• Assists licensees with information to correct any identified issues. 
• Conducts outreach inspections at all hours’ establishments to educate stakeholder(s) about liquor licensing laws, rules, and regulations.     
• Prepares case files and evidence for testimony in civil (administrative) hearings.
• Testifies in legal proceedings.
• Makes recommendations for administrative action against licensees as appropriate.
• Prepares and serves investigative reports, administrative summonses, warning letters, and legal documents.
• Communicates in a face-to-face, one-to-one setting, using a telephone or in a group setting.
• Comprehends and makes inferences from written material.
• Produces written material with clearly organized thoughts using proper sentences, punctuation, and grammar.
• Enters data or information into a terminal, PC, or keyboard.
• Learn job related material through verbal instruction, observation, lectures, and/or reading.

Supervisory Responsibilities

•  N/A None 

Work Environment and Physical Requirements:

• Light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks.
• Frequently works with light objects and light hand tools.
• Occasional moving of equipment weighing 25 lbs. + pounds.
• Use of a ladder with heights not exceeding 12 feet.
• Frequent contact with the public sometimes facing adverse situations with citizens.
• Work schedule includes evenings, shifts, holidays, and weekends.
• Required to drive a City vehicle in all weather conditions.
• Exposure to all weather conditions.

Travel:

• Approximately 60% of travel is required.

EOE Statement: The City of Greeley provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

ADA Statement: We are committed to an inclusive and barrier-free search process. We provide accommodations for applicants requesting accommodation through the search process such as alternative formats of this posting.  Individuals with disabilities in need of accommodations throughout the search process should contact the ADA Coordinator at: HR@Greeleygov.com .

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.