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Instructional Designer

Lexipol | Frisco, TX

Posted Date 11/12/2024
Description At Lexipol, our mission is to create safer communities and empower those on the front lines with market-leading content and technology. Our top-notch team works closely with law enforcement, fire, EMS, and corrections professionals to tailor our solutions to better address today’s challenges and keep first responders coming home safely at the end of each shift.

Working at Lexipol means making a difference – day in and day out.

The Work
The Learning Content Team is responsible for the creation and development of all learning and training content across all Lexipol vertical academies, including PoliceOne, Corrections1, FireRescue1, EMS1, Dispatch1, and Local Government University. Learning content consists of a variety of course types: single video courses, training blocks, and full-length courses. Our team develops eLearning with the help of subject matter experts and is vetted for policy consistency by our policy and legal teams. Courses are developed based on nationwide standards and best practices while also incorporating state and federal laws and regulations where appropriate.

Our courses are also certified and accredited through certified training providers (20 states) and accepted for continuing education credits in 23 states. Several of our courses in the library are also approved by the International Association of Director of Law Enforcement Standards and Training (IADLEST) National Certification Program (NCP). This role will report to the Director of Learning Content.

An Instructional Designer is responsible for managing course development projects as well as creating asynchronous eLearning courses for our vertical-specific academies (as described above) that meet mandated training requirements for local, state, and national agencies. This position is remote.

The work of the Instructional Designer is done through working in these areas of focus:
Content Development (50%):
  • Create training curricula based on the latest research, best practices, and changing standards in public safety and government sectors
  • Maintain and revamp existing courses to accommodate changing customer needs, accreditation standards or guidelines, state mandates, client requests and new best practices
  • Develop engaging and effective instructional materials, including online courses, interactive simulations, and multimedia content, tailored to diverse learning styles and needs
  • Ensure learning and performance objectives are appropriate to the audience and that the training materials meet the learning and performance objectives
  • Design assessments and activities to enhance learner engagement and assess knowledge transfer
  • Use authoring tools such as Articulate Storyline and Rise to author courses
  • Adopt and implement Agile principles such as iterative development, frequent feedback loops, and cross-functional teamwork. This approach allows for more flexibility and rapid adjustments based on real-time feedback during the course development phase
  • Knowledge of media file types, formats, and sizes to create efficient, high-performance course files to include but not limited to video, audio, images, etc.

Collaboration (30%):
  • Participate in team meetings and other collaborative assignments, including course development projects with Sr. Instructional Designers
  • Provide transparency of communication
  • Confer with subject matter and industry experts to enhance and/or modify existing course designs and storyboards
  • Participate in group meetings to discuss course development processes and areas for increased efficiencies
  • Collaborate with internal teams to develop content for development using various resources and collaborative tools
  • Engage active listening skills
  • Be a proactive problem-solver

Project Management (20%):
  • Use project management principles to ensure comprehensive execution of training design projects with project sponsors and SMEs
  • Manage multiple instructional design projects from conception through completion, including setting timelines, coordinating with other departments, and managing subject matter experts
Misc. (10%): Miscellaneous duties as assigned by the Director of Learning Content. 

Requirements: To be considered for this role, you will have this experience:
  • A Bachelor’s degree in Instructional Design, Education, Instructional Technology, or related field
  • At least two to five years’ experience developing curriculum or eLearning courses
  • Strong knowledge of adult learning principles
  • Excellent verbal and written communication skills
  • Expertise in instructional design technologies including e-learning authoring tools, Microsoft Suite, Photoshop, HTML, and publishing content to learning management systems
  • Excellent consulting and project management skills
  • Independent and motivated to handle multiple complex projects and effectively adhere to deadlines and project plans
  • A lifelong learner mindset
  • Creative writing and analytical skills
  • Time management skills
  • Quality assurance and quality improvement mindset
Supplemental Experience:
  • Graphic design knowledge and skills
  • Video production and editing skills
Target Outcomes/Target Results
  • Curriculum Development and Improvement: Design and continuously enhance training modules and educational materials tailored to public safety and local government best practices. Ensure content aligns with current industry standards and regulations.
  • Instructional Strategy Implementation: Implement innovative instructional strategies and educational technologies to enhance learning outcomes. This includes developing e-learning solutions, interactive training environments, and the inclusion of multimedia resources.
  • Training Effectiveness Analysis: Regularly assess the effectiveness of training programs using metrics such as completion rates, learner feedback, and performance assessments. Use data-driven insights to make informed decisions about curriculum updates and teaching methodologies.
Employee Value Proposition
  • The goal of the Learning Content Team is supporting first responders through the successful delivery of content and products/service information supporting their public safety efforts
  • We are a high-performance team focused on supporting public safety personnel with content that is accurate, actionable, and relevant
  • Lexipol is committed to staff growth and professional development to increase employee’s professional knowledge of the tools and trade of the position
  • The workload and commitment of our team is best suited to individuals looking for high-paced, challenging, and varied assignments
  • With a focus on continuous improvement, there are lots of opportunities to be creative and make a difference in how we source, create, and deliver content to first responders
  • Instructional Designers will receive regular training development during weekly check-in meetings with the Director of Learning Content with an emphasis on process improvement
  • Instructional Designers will collaborate regularly and often with subject matter experts in public safety to aid in the creation and development of online learning
  • Opportunities for promotion are dependent on the needs of the business and the team, but there are many opportunities for experienced instructional designers to improve upon their current skills through tuition reimbursement for evening/weekend training/classes
  • Very welcoming, collaborative environment
  • Daily communication with team members
  • With a focus on continuous improvement, there are lots of opportunities to be creative and make a difference in the business
The Environment
  • Report to the Director of Learning Content who understands the technical and business aspects of the team and is committed to building partnerships, generating ideas, making continuous improvements, providing resources, refining processes, and supporting the success of each team member
  • Our team is highly productive and works with urgency every day to serve the needs of public safety professionals. Individuals who seek out additional responsibilities and have an action-oriented mindset thrive on this team
  • We celebrate successful collaborations, give praise publicly and frequently, want to learn from one another, and are dedicated to each member of the team maximizing their potential
  • Self-paced work from home with assigned tasks and due dates
Duties listed are not intended to be exhaustive or exclusive; other duties may be assigned. Management retains the discretion to add to or change the duties of the position at any time.

Compensation and Benefits
Lexipol offers a competitive base salary, monthly or annual incentive, and a comprehensive benefits package including 401(k) with company match and a flexible paid time off plan.

Base compensation for this position is $70,000 plus an annual bonus.

Lexipol Is an Equal Opportunity Employer (EOE)
Lexipol, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, gender, national origin, age, sex, pregnancy, disability, sexual orientation, gender identity or expression, veteran status, genetic information, or any other non-job-related characteristic. Lexipol complies with applicable federal, state, and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leave of absence, compensation, and training.

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